About Pok Oi
Pok Oi Hospital was founded in 1919 and has been serving the Hong Kong community for over a century, steadfastly upholding its motto – “We Love, We Care, We Serve” . Today, Pok Oi has grown into a reputable charitable organization operating more than 130 service units across Hong Kong, with a team of 2000 employees . Its services span Western and Chinese medicine, dental care, elderly services, youth and family support, education, and transitional housing – reaching approximately two million beneficiaries each year.
The Opportunity
We are looking for a Change Agent – a seasoned HR professional who can bridge corporate best practices with the governance rigor required in the NGO sector. Reporting directly to the HR Controller, you will lead the full spectrum of HR functions with a dual mandate: strategic business partnering and process governance. You will re-engineer HR policies and workflows while ensuring every HR initiative delivers maximum people-impact with optimal cost-efficiency. If you are an MNC-trained HR leader who thrives on data, structure, and transformation – and you are ready to pivot your career to a purpose-driven organization – we want to hear from you.
Key Responsibilities
1. HR Business Partnering (HRBP)
– Act as a trusted advisor to departmental leaders, translating operational needs into strategic people solutions.
– Drive organizational design, succession planning, and talent development to build a resilient, high-performing workforce.
– Coach senior managers on complex employee relations and performance management, always with a risk-mitigation lens.
2. Process Re-engineering & Policy Development (Governance Focus)
– Lead a comprehensive audit and overhaul of current HR policies, handbooks, and procedures to align with Hong Kong labor laws and donor compliance requirements.
– Re-engineer inefficient manual processes into streamlined, automated workflows that reduce administrative burden and improve data integrity.
– Work closely with the HR Controller to ensure all HR policies are financially sustainable and auditable, preparing the HR function for internal and external audits.
3. Recruitment Center of Excellence (COE)
– Redesign the recruitment framework to attract top-tier talent to the NGO sector.
– Oversee senior-level executive searches, implementing robust assessment centers and data-driven selection metrics.
– Optimize sourcing channels to reduce cost-per-hire while significantly improving time-to-fill for critical roles.
4. Operational HR & Compliance
– Oversee payroll accuracy and statutory compliance.
– Manage employee grievances and disciplinary proceedings with a high degree of confidentiality and procedural fairness.
What We Are Looking For
Must-Have Qualifications:
- Education: Bachelor’s degree in HR, Business, Finance, or related field. MBA or advanced HR qualification (e.g., IHRP, SHRM, CIPD) is strongly preferred.
- Experience: Minimum 10 years of progressive HR experience, with at least 5 years in a senior HRBP or HR leadership capacity within MNCs or sizable, matrixed organizations (e.g., banking, consulting, FMCG, or large manufacturing firms).
- Technical Expertise:
– Proven track record in process re-engineering and digital transformation (experience with HRIS implementation/optimization is a plus).
– Deep expertise in policy formulation and interpreting complex employment legislation.
– Strong background in a Recruitment COE model (developing talent pipelines, employer branding, and metrics).
– Commercial & Analytical Acumen: You are as comfortable reading a P&L and headcount budget as you are drafting a new parental leave policy.
– Excellent communication skills.
(All personal data of unsuccessful applicants will be retained in the Organization’s Human Resources database for a period of two years for future other suitable vacancies. If you do not consent to such retention, please notify the Human Resources Department in writing at the time of application. You may also contact us at any time thereafter to access or request deletion of your personal data.)
The appointment will be made on a fixed-term contract basis. Interested candidates are invited to apply by sending full resume with current salary, expected salary and date available to Human Resources Controller, Pok Oi Hospital Board, UG/F., Pok Oi Hospital Jockey Club Care & Attention Home Building, Au Tau, Yuen Long or by email to [email protected].