Duties & Responsibilities
- Develop and maintain simple web-based internal applications and digital forms to support daily operations, including data input, database storage, user access control, record viewing/editing and PDF/report generation.
- Support the digitalization of existing manual and paper-based workflows, including requirement gathering, solution design, development, testing, user acceptance testing (UAT) and system rollout.
- Coordinate with external vendors for system development and implementation where required, including preparing requirements, reviewing proposed solutions, conducting testing and following up on system issues and enhancements.
- Support system integration and API-related activities, including basic testing and troubleshooting using tools such as Postman, Swagger / OpenAPI and REST APIs.
- Explore and assist in the adoption of AI, automation and other digital technologies to improve operational efficiency and service delivery.
- Provide day-to-day IT support to staff, including PCs, Windows, software, printers, user accounts, Wi-Fi/LAN connectivity and other common IT issues.
- Perform other IT-related duties and project assignments as required.
Requirements
- Higher Diploma or Bachelor’s degree in Information Technology, Computer Science, Information Systems, Software Engineering or a related discipline.
- At least 2–3 years of relevant experience in application development, system implementation, IT support or related areas.
- Basic knowledge of Window server, Linux Server, Active Directory (AD), IP Phone System.
- Hands-on programming experience and ability to independently develop simple web-based applications. Knowledge of common web development technologies such as JavaScript / TypeScript / React, Python, Java or similar technologies is required.
- Basic knowledge of relational databases such as PostgreSQL, MySQL, MS SQL Server or equivalent, including database design and basic SQL operations.
- Basic knowledge of REST APIs and experience with API testing/documentation tools such as Postman and Swagger / OpenAPI.
- Understanding of common application functions such as user authentication, role-based access control, data input and validation, record management, PDF/report generation and audit records.
- Experience in requirement gathering, UAT, system implementation and coordinating with external IT vendors is an advantage.
- Knowledge or practical exposure to AI, automation, LLM or related digital technologies is an advantage but not essential.
- Basic knowledge of Windows PCs, office networks and end-user IT support.
- Good command of written and spoken Chinese (Cantonese) and English, with good communication and problem-solving skills.
- Experience in elderly care, healthcare, NGO or similar operational environments is an advantage.
- Applicants with less experience may be considered for an Assistant position.
(All personal data of unsuccessful applicants will be retained in the Organization’s Human Resources database for a period of two years for future other suitable vacancies. If you do not consent to such retention, please notify the Human Resources Department in writing at the time of application. You may also contact us at any time thereafter to access or request deletion of your personal data.)
The appointment will be made on a fixed-term contract basis. Interested candidates are invited to apply by sending full resume with current salary, expected salary and date available to Human Resources Officer, Pok Oi Hospital Board, UG/F., Pok Oi Hospital Jockey Club Care & Attention Home Building, Au Tau, Yuen Long or by email to [email protected].