Responsibilities:
- Infrastructure & Systems – Manage servers (Windows/Linux), networks (LAN/WAN/VPN, firewalls, switches, Wi‑Fi), virtualization (VMware/Hyper‑V), and cloud platforms (Azure/AWS). Ensure high availability, backup, and disaster recovery.
- End‑User Support – Lead the helpdesk team, provide tier‑2/3 troubleshooting for hardware, software, and connectivity issues. Manage IT assets, software licensing, and M365 administration.
- Cybersecurity – Implement and monitor security controls (endpoint protection, access management, firewall policies, patch management). Conduct vulnerability assessments, respond to incidents, and ensure compliance with internal policies.
- Projects & Operations – Plan and execute IT infrastructure upgrades and migrations. Manage vendor relationships, contracts, and procurement. Prepare documentation, SOPs, and reports.
- Team Leadership – Supervise and mentor support staff, allocate tasks, monitor service quality, and conduct training.
Requirements:
- Education – Degree in Computer Science, IT, or related field.
- Experience – Minimum 5 years in IT infrastructure, network, and support roles, with at least 1 year in a supervisory capacity.
- Technical Skills – Strong hands‑on experience with:
– Networks: Firewalls, switches, VPN, Wi‑Fi.
– Servers: Windows Server, Active Directory, Linux, DNS, DHCP.
– Virtualization & Cloud: VMware/Hyper‑V, Azure/AWS.
– Security: Endpoint security, DLP, SIEM, vulnerability management.
– Microsoft 365 and backup solutions.
- Soft Skills – Excellent problem‑solving, communication (English & Chinese), vendor management, and ability to work independently and collaboratively.
(All personal data of unsuccessful applicants will be retained in the Organization’s Human Resources database for a period of two years for future other suitable vacancies. If you do not consent to such retention, please notify the Human Resources Department in writing at the time of application. You may also contact us at any time thereafter to access or request deletion of your personal data.)
The appointment will be made on a fixed-term contract basis. Interested candidates are invited to apply by sending full resume with current salary, expected salary and date available to Assistant Human Resources Manager, Pok Oi Hospital Board, UG/F., Pok Oi Hospital Jockey Club Care & Attention Home Building, Au Tau, Yuen Long or by email to [email protected].